Why should I buy from you?
Want to be more mellow and relaxed? Then you should
give melloweasy a chance.
We are dedicated to helping people achieve a mellow lifestyle through better rest
and relaxation
Frequently Asked Questions (FAQs)
Orders
You can shop on our online store from the comfort of your home. When you find a product you like, simply add it to the cart, create an account/login into your account, and go through the ordering process. It’s that easy!
We accept PayPal and major credit cards: Visa, MasterCard, Maestro, JCB, and American Express.
Yes, you can cancel your order as long as we haven’t started the shipping process. Please contact our customer support team within 24 hours after placing the order if you want to cancel it.
Shipping and Delivery
We ship orders almost everywhere in the world. We offer FREE shipping on most products in our store.
The estimated delivery time depends on the shipping location and various other circumstances. However, you can check the estimated delivery date below.
Once your order is confirmed, you will receive a tracking number to track the shipping process for your peace of mind.
Please consider that it can take up to three days for shipping information to show up since tracking information is updated when the package gets through parcel point hubs.
If you don’t receive your package within 30 business days, please contact us.
We work with the best shipping partners to make your experience positive and tax-free. Depending on the shipping location, the melloweasy orders may be subject to import taxes, VAT, and other fees. However, based on the information from our partners, the import taxes & duty can be avoided in the United States, the United Kingdom, Canada, Australia, New Zealand, the countries in the European Union, Norway, Japan, Korea, and Singapore.
Products
We don’t have a physical store at the moment. All melloweasy products can be purchased online.
We provide a one-year warranty on production and design malfunctions. Faults arising from extended use and improper care are not covered by the warranty.
The melloweasy products sell out fast. If the product you’re looking for is out of stock, keep checking back. We do our best to update and restock our online store with your favorite products.
We want you to be happy. If you are not satisfied with your purchase, you can return or exchange the product in its original condition within 30 days from the day you have received your order.